Dell Authorized Service Center In Patna

Why Choose NK Computers?

• Authorized Dell Service Center: As an official Dell service center, we have direct access to genuine parts and technical support, guaranteeing authentic repairs and optimal performance.

• Experienced Technicians: Our team of highly trained technicians possesses in-depth knowledge of Dell products and the latest repair techniques. They are dedicated to providing efficient and reliable solutions.

• State-of-the-Art Facilities: Our service center is equipped with modern tools and equipment, enabling us to diagnose and repair a wide range of Dell issues accurately and promptly.

• Genuine Dell Parts: We use only original Dell parts, ensuring that your device maintains its original specifications and performance.

• Comprehensive Services: Our services extend beyond basic repairs to include software troubleshooting, data recovery, hardware upgrades, and system optimization.

• Customer Satisfaction: We prioritize customer satisfaction and strive to deliver exceptional service at every interaction. Your trust and loyalty are our top priorities.

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Common Dell Repair Issues We Address

• Hardware Repairs:

  • Screen replacements

  • Keyboard repairs

  • Battery replacements

  • Power supply issues

  • Motherboard replacements

  • Hard drive replacements

  • Cooling system repairs

• Software Troubleshooting:

  • Operating system installations and updates

  • Virus and malware removal

  • Driver updates and installations

  • Application troubleshooting

  • Data backup and recovery

• Hardware Upgrades:

  • Processor upgrades

  • RAM upgrades

  • Storage upgrades

  • Graphics card upgrades

  • Peripheral device compatibility

• Data Recovery:

  • Recovery from accidental deletion

  • Recovery from hardware failures

  • Recovery from virus or malware attacks

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Our Repair Process

1. Diagnosis: We begin by conducting a thorough diagnosis to identify the root cause of the problem. This may involve hardware testing, software analysis, or customer interviews.

2. Quotation: Once we have determined the necessary repairs or replacements, we provide a detailed quote outlining the costs and estimated time frame.

3. Repair or Replacement: Our technicians proceed with the repairs or replacements using genuine Dell parts and advanced techniques.

4. Quality Assurance: Before returning your device, we conduct rigorous quality control checks to ensure that the repairs have been successful and the device is functioning optimally.

5. Customer Satisfaction: We deliver your repaired device along with any necessary instructions or recommendations. We also offer after-sales support to address any questions or concerns you may have.

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Additional Services

• Preventive Maintenance: Regular maintenance can help prolong the life of your Dell device and prevent future issues. Our preventive maintenance services include cleaning, hardware checks, and software updates.

• On-Site Support: For businesses with large fleets of Dell devices, we offer on-site support services to minimize downtime and ensure optimal productivity.

• Warranty Claims: If your Dell device is still under warranty, we can assist you with warranty claims and repairs.

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Frequently Asked Questions

• How long does a typical repair take? The duration of a repair depends on the complexity of the issue. However, we strive to complete most repairs within a reasonable timeframe.

• Do you offer warranty on your repairs? Yes, we offer a warranty on our repairs to provide you with peace of mind.

• Can I drop off my device for repair? Yes, you can drop off your Dell device at our service center for repair. We also offer pickup and delivery services for your convenience.

• Do you offer data backup services? Yes, we offer data backup services to protect your important files and documents.